Your Membership

 
  • To customize your menu start by logging into the Sun Basket website, you see a tab called My Menu on the top of the screen.If you want to change your menu, log in to your Sun Basket account and go to: www.sunbasket.com/mymenu How to change your recipes: 1. Click Change My 3 Recipes on the top right corner. It will deselect all of your default me...

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  • Sun Basket currently offers a Classic Menu and a Family Menu with several meal plans to choose from. Classic Menu: Our signature menu, featuring healthy spins on restaurant–worthy dishes, with a mix of global flavors and comforting classics. - Choose 3 recipes per week for 2 or 4 people. - $11.49 per serving, $5.99 shipping fee per order (fi...

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  • SMS Notifications

    Jan 26, 2017

    We have SMS messaging notifications for when new menus are available, a reminder to customize your menu 24 hours beforehand, or problems with us processing your payment. You never have to worry about missing or skipping your Sun Basket ever again! You can turn on your SMS messaging by going into "My Account" on the upper right-hand side. Scr...

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  • The cutoff time to skip a delivery, make any changes to a delivery, or cancel your subscription is on Thursday 12 pm PST/ 3 pm EST, the week before your scheduled delivery date. You may still receive a delivery if you decide to cancel after our cutoff and didn't skip your order. Request the cancellation of your Sun Basket subscription.

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  • Rate Your Recipes

    Feb 13, 2017

    Rate the recipes to let Chef Justine and the Kitchen Team know how they’re doing. The most popular choices often get repeated in the near future, so make sure you are voting for your favorites! Click your name in the upper right-hand corner of the page and select Rate Recipes from the drop-down menu. Select Love! for your favorites and Meh....

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  • Changing Your Password

    May 01, 2017

    If you ever need to change your password, you can make the change from your Sun Basket account page. 1. Log in to the Sun Basket website 2. Select your name in the upper-right corner of the page 3. Click My Account 4. At the top of the page, select Edit next to Account Information 5. Enter your information 6. Click Save

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  • Money Back Guarantee

    Apr 17, 2017

    Because we know you are going to love your meals, we stand by each box we ship with a money back guarantee for any problems that arise with your basket. Please use the Email Us button to send us a note within seven days after delivery and one of our marvelous Customer Support Specialists will be happy to assist you as soon as possible!

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  • Promotional Codes

    May 01, 2017

    If you have any questions regarding a promotion or discount you have received, please let our team know by using the Email Us button or calling us on 855-204-7597. A Customer Support Specialists will assist you as soon as possible!

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  • To update your payment information: 1. Log in to the Sun Basket website 2. Select your name in the upper-right corner of the page 3. Click My Account 4. Scroll down to Billing Information and select Edit 5. Enter your new billing information 6. Click Save The cutoff time to skip a delivery, make any changes to a delivery, or cancel your subscri...

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  • Home Screen: You can see your previous two weeks’ orders, schedule your next Sun Basket menu choices or see the next 2 weeks of menus. How to skip: Press the schedule tab on the bottom of the screen to see your upcoming orders and skip future orders. This will bring you to your schedule for the next 6 weeks. Please note, you are only abl...

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Still need assistance?

Call us on 855 204 7597
or
Email us

and we will respond within 3 days
M-F 8am to 9pm PST S&S 11am to 7pm PST*

*Excluding some public holidays

a03304172e2936f5eaa8d72718ce95a4@sunbasket.desk-mail.com
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