Delivery & Recycling

 
  • Sun Basket is currently shipping to 47 states! We ship to most zip codes in the United States, excluding AK, HI, MT, and parts of NM.

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  • If you are going to be out of town or would simply like to skip a certain week's delivery, please log in to your Sun Basket account and go to: https://sunbasket.com/account/schedule On your Delivery Schedule page, single-click Skip next to any week you do not want a delivery. Click Yes, Skip to save. This will skip your delivery and we ...

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  • Here at Sun Basket, one of our top priorities is making sure your meals arrive fresh and safe in the most environmentally responsible packaging available. Our team, which includes the most innovative designers in the business, is committed to developing fully recyclable and compostable materials for our boxes. Box What's it made of? 98% post-c...

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  • Once your Sun Basket has shipped, you will receive an order confirmation via email. Keep an eye out for an email with the subject: "Sun Basket Delivery on its Way!" We use several delivery carriers to ship Sun Basket's which includes FedEx, OnTrac, UDS (United Delivery Service), Lasership, and Dicom. The carrier is based on ship location and dat...

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  • If you're changing addresses, you can update the delivery address associated with your account quickly and easily. To change your delivery address: 1. Log in to Sun Basket and click your name in the upper-right corner of the page 2. Select My Account from the drop-down menu 3. On your account page, scroll to Delivery Information and click the o...

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  • If We Make a Mess

    Feb 02, 2017

    Here at Sun Basket, we are always on the lookout for the best materials possible to ship and store your ingredients. In the rare event that you experience an issue with one of our containers or protein packaging, just click the Email Us button and send us a note to let us know what happened. Your feedback helps us better understand and appropri...

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  • My delivery arrived late. How do I know if the ingredients are safe to consume? First of all, we want to apologize for the delivery arriving later than expected! We carefully design these baskets to withstand travel during the delivery window of your package (8 am- 9 pm). We always encourage customers to evaluate the contents of their basket...

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  • While we take great care in packing and shipping your Sun Basket, nature and external circumstances sometimes intervene. If your Sun Basket is ever damaged in transit, please don't hesitate to reach out by clicking the Email Us button or by calling (855) 204-7597 during business hours.

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Still need assistance?

Call us on 855 204 7597
or
Email us

and we will respond within 3 days
M-F 8am to 9pm PST S&S 11am to 7pm PST*

*Excluding some public holidays

a03304172e2936f5eaa8d72718ce95a4@sunbasket.desk-mail.com
https://cdn.desk.com/
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